Why Experience Has Made Me Ask More Questions, Not Fewer

Earlier in my career, I thought experience would eventually mean having more answers. I assumed that after enough years in automotive sales, I would recognize most situations quickly and know what to do without having to think about them very much. In some ways, that has happened. There are situations I can understand much faster […]
Why I Don’t Judge a Sales Day by How It Starts

One thing automotive sales has taught me is that the first few hours of a day do not tell you very much about how the rest of it will go. I have had mornings when the dealership was quiet and there was very little happening. Based on those first few hours, you might assume it […]